Privacy Policy

Last updated: 15 September 2026

This policy explains how CJS Interiors uses personal information received through this website, by email or by telephone.

Who Is Responsible for Your Information?

CJS Interiors is responsible for the personal information described in this policy. The business is based in Consett, County Durham. For questions about privacy, email Click To Email or call 07932 048984.

Information We May Collect

When you use the enquiry form, CJS Interiors may collect your name, email address, phone number, the service you require and any project or location details included in your message. Similar information may be received when you contact the business directly by email or telephone.

If your enquiry leads to further discussions or work, CJS Interiors may also keep related correspondence, quotation information and records needed to plan and manage the service you requested.

The website's hosting and security services may process limited technical information needed to deliver the site and identify spam or misuse.

How and Why We Use Your Information

Enquiry information is used to respond to you, understand the project, discuss the services you are interested in, arrange a visit where appropriate, prepare a quotation and provide any work you ask CJS Interiors to carry out.

Depending on the stage and purpose, the lawful basis may be taking steps at your request before entering into a contract, performing a contract, meeting a legal obligation, or the legitimate interests of responding to enquiries and operating the business.

The website does not contain a newsletter or automated marketing system. Information submitted through the enquiry form is not collected for advertising or unrelated marketing through this website.

Website Service Providers

This website is hosted by Netlify. Enquiries submitted through the form are handled and stored using Netlify Forms. Netlify applies automated spam filtering, including the form's hidden honeypot field, to help identify abusive submissions.

The public website loads typefaces from Google Fonts. When a page loads, the visitor's browser connects to Google to request the font files, which may provide Google with technical connection information such as the visitor's IP address and browser details.

Email and telecommunications providers are also used when CJS Interiors communicates with you by email or telephone. These providers process information under their own terms and privacy arrangements.

Sharing Your Information

Personal information may be shared with the service providers described above where needed to host the website, process an enquiry or communicate with you. Information may also be disclosed where required by law. The website does not include a system for selling enquiry details or sharing them with advertising platforms.

How Information Is Stored and Protected

Contact-form submissions are stored within Netlify's form service. Information may also be held in the email and business records used by CJS Interiors to handle your enquiry or project.

Reasonable care is taken when handling personal information, but no website, email service or storage system can be guaranteed to be completely secure.

How Long We Keep Information

Enquiry and project information is kept only for as long as it is reasonably needed to respond, provide requested services, maintain necessary business or tax records, resolve disputes and meet legal obligations. The appropriate period depends on the nature of the enquiry and whether it becomes a customer project.

Your Data Protection Rights

Depending on the circumstances, UK data protection law may give you rights to ask for access to your personal information, correction of inaccurate or incomplete information, deletion, restriction of processing, transfer of information, or to object to certain uses.

To make a request, email Click To Email or call 07932 048984. If you are unhappy with how your information is handled, you can also complain to the Information Commissioner's Office.

Cookies and Local Storage

The site saves your light or dark display preference in local storage on your device. This is used only to remember the appearance you selected.

No analytics, advertising-tracking, embedded map, embedded social-media feed, newsletter or payment service was identified on the public website when this policy was prepared. The site's own code does not currently set advertising or analytics cookies.

External Links

The website contains links to external services, including Facebook and Google. If you follow an external link, that provider's own privacy information applies to its website and services.

Changes to This Policy

This policy may be updated if the website, service providers or use of personal information changes. The latest version and update date will appear on this page.